NIVU LEATHER BACKPACK

Return Period

We offer a 30-day return policy from the date of purchase. Items must be returned in their original condition with all tags and packaging intact.

Eligible Items

• Items must be unused, unworn, and unwashed
• Original tags and labels must be attached
• Items must be in original packaging if applicable
• Proof of purchase is required

Non-Returnable Items

• Items that have been worn, used, or washed
• Items without original tags or packaging
• Personalized or customized items
• Items purchased on sale (unless defective)

How to Return

1. Contact our customer service team to initiate a return
2. Receive a return authorization number
3. Package the item securely with the return form
4. Ship the item back using a trackable shipping method

Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for purchase.