Terms & Conditions

Last updated: April 19, 2026

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the World Eminent Brands website and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

About World Eminent Brands

World Eminent Brands is an online high fashion store specializing in sustainable, high-quality fashion pieces for women and men. We collaborate with African designers and use fabrics sourced from across the African continent.

Contact Information:

  • Email: worldeminentfashion@gmail.com
  • Phone: +254 719 179 172
  • Address: 2nd shop number 27, Superior Arcade Building, Accra Road, Nairobi, Kenya

Eligibility

To use our services, you must:

  • Be at least 18 years of age or have parental consent
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose

Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing. However:

  • Product colors may vary due to monitor settings and lighting
  • All products are hand-made, so slight variations may occur
  • We reserve the right to limit quantities and discontinue products
  • Prices are subject to change without notice
  • Product availability is subject to stock levels

Orders and Payment

Order Process

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders at our discretion
  • Order confirmation will be sent via email
  • We may require additional verification for large orders

Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • Digital wallets (PayPal, Apple Pay, Google Pay)
  • Bank transfers
  • Cash on delivery (for local orders in Kenya)

Pricing and Taxes

  • All prices are in USD unless otherwise specified
  • Prices include applicable taxes where required
  • Additional duties and taxes may apply for international orders
  • You are responsible for any customs fees or import duties

Shipping and Delivery

Shipping Options

  • Free Shipping: Orders over $50
  • Standard Shipping: $5.99 (3-5 business days)
  • Express Shipping: $12.99 (1-2 business days)
  • International Shipping: 5-10 business days

Delivery Terms

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays due to weather, customs, or other factors beyond our control
  • Risk of loss transfers to you upon delivery
  • You must inspect items upon delivery and report any damage immediately

Returns and Exchanges

Return Policy

  • 30-day return policy from date of delivery
  • Items must be in original condition with tags attached
  • Free returns for all customers
  • Refunds processed within 5-7 business days
  • Original shipping costs are non-refundable unless item is defective

Return Process

  1. Contact our customer service team
  2. Receive return authorization and instructions
  3. Package items securely with original packaging
  4. Ship items using provided return label
  5. Receive refund once items are received and inspected

Non-Returnable Items

  • Custom or personalized items
  • Items damaged by customer
  • Items without original tags or packaging
  • Items returned after 30 days

Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Reverse engineer or attempt to extract source code
  • Create derivative works based on our content

User Accounts

When you create an account with us, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account
  • Update your information when it changes

Prohibited Uses

You may not use our website or services for:

  • Any unlawful purpose or activity
  • Transmitting viruses or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of our website
  • Collecting user information without consent
  • Impersonating another person or entity

Limitation of Liability

To the maximum extent permitted by law, World Eminent Brands shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from use or inability to use our services
  • Third-party actions or content

Our total liability shall not exceed the amount you paid for the specific product or service in question.

Indemnification

You agree to indemnify and hold harmless World Eminent Brands from any claims, damages, or expenses arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit

Governing Law and Dispute Resolution

These Terms are governed by the laws of Kenya. Any disputes arising from these Terms or your use of our services shall be resolved through:

  1. Good faith negotiations
  2. Mediation if negotiations fail
  3. Arbitration in Nairobi, Kenya if mediation fails

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: worldeminentfashion@gmail.com

Phone: +254 719 179 172

Address: 2nd shop number 27, Superior Arcade Building, Accra Road, Nairobi, Kenya